Вакансия Customer support manager (English)
Должность:
Customer support manager (English)
Дата размещения вакансии:
07.06.2022
Заработная плата:
Компания:
M2E
Категории:
IT, WEB специалисты
Телефон:
Анастасия
Контактное лицо:
https
Адрес:
Описание вакансии
M2E provides unique solutions for businesses working with the biggest marketplaces — eBay, Amazon, Walmart.
If you want to be a part of a team developing own platform for eCommerce services and make a valuable contribution to the creation of High Load project — join us!
We are looking for a talented person to hold a position of Support manager.
To learn about our product in more detail, follow the link https://m2epro.com/
Responsibilities:
- technical support via the ticketing system
- prioritizing user requests
- analyzing and testing the operation of the application
- providing individual solutions for customers based on their business needs
Requirements:
- English — Intermediate or higher
- analytical skills: to evaluate the information and decompose high-level information into details
- a challenging and inquiring mind
- attention to details and tenacity
- quick logical thinking
It might be an advantage if you have:
- experience as a technical support (or similar — QA, technical writer)
- experience in eCommerce (Magento/eBay/Amazon) area
What we offer:
- work in the product IT company
- friendly atmosphere
- employee benefits
- constant development
- no bureaucracy
- modern and comfortable office with a cabinet system