Вакансия Customer Support Specialist

Skills

— Advanced PC user

— High level of English proficiency (especially written)

— Strong written communication skills

— Good analytical skills

— Excellent systematic problem-solving skills, ability to think “outside the box”

Will be a plus

— Experience at a technical service desk/call center providing technical support

— Experience with online customer support services as Zendesk, Freshdesk,etc.

We offer

— Friendly working environment

— Variety of interesting projects

— Comfortable office near the subway in the convenient location in the downtown

— Unlimited amount of coffee and tea

Responsibility

— Communication with clients with clear instructions on how to solve emerging problems.

— Collection of information about unusual or specific issues to support supervisor or tech team.

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